Industry / Retail

AI Surveillance for Retail

Measure shopper behaviour, prevent loss, and operate stores from operational signal โ€” not surveys. Real-time analytics from your existing in-store cameras, processed entirely on-prem.

  • Edge AI
  • Data Sovereignty
  • 42ms Latency
  • 99% Detection Accuracy
Retail โ€” NTRA AI vision deployment
42ms
Detection Latency
99%
Footfall Accuracy
<60s
Queue Alert Response
On-Prem
PII Never Leaves Store

Challenges we solve

Blind Spots in Shopper Behaviour

Sales data shows what sold โ€” not who walked past, paused, or left without buying.

Queue & Checkout Overflow

Conversions lost when queue length crosses tolerance thresholds. Staff aren't paged in time.

Shelf Out-of-Stocks

Empty shelves go unnoticed for hours; manual audits miss the majority of stock-outs.

Top use cases

View all solutions
Customer Heatmap Analytics โ€” NTRA capability

Customer Heatmap Analytics

Visualize shopper movement, high-engagement aisles, and in-store traffic behavior to optimize product placement and store layouts.

Checkout Queue Monitoring โ€” NTRA capability

Checkout Queue Monitoring

Track billing-line congestion in real time and alert staff before long queues impact customer experience.

Shelf-Out Detection โ€” NTRA capability

Shelf-Out Detection

Real-time empty-shelf alerts to floor associates.

Gaze-to-Advertisement โ€” NTRA capability

Gaze-to-Advertisement

Measure true display engagement, not impressions.

Suspicious Activity Detection โ€” NTRA capability

Suspicious Activity Detection

Identify unusual movement patterns, concealment behavior, and restricted-area access events using real-time AI monitoring.

How NTRA can help for Retail

Edge-deployed AI vision across your existing camera fleet โ€” tuned to your operating environment, integrated with your stack.

Retail Analytics

Footfall, dwell, queue, and shelf-out signal from existing cameras.

Loss Prevention

Behaviour-based shoplifting and concealment detection.

Person Analytics

Anonymised tracking โ€” no facial PII stored in retail mode.

Operational Monitoring

POS-area coverage, employee compliance, and after-hours intrusion.

Deployment

Pilot one store in 2 weeks โ€” roll out chain-wide in 90 days

Store Cameras
Existing IP / RTSP
NTRA Edge AI
Per-store appliance
HQ Dashboard
Chain-wide rollup
Your data never leaves your network.
  • Uses cameras you already have โ€” no infrastructure overhaul
  • Per-store edge appliance with HQ dashboard rollup
  • Anonymised analytics in retail mode โ€” no facial PII stored
  • Integrates with POS, ERP, and BI tools (Looker, PowerBI, Tableau)

Frequently asked questions

  • Do you store shopper faces?
    Retail mode runs anonymised โ€” we count, track, and analyse without retaining identifiable images.
  • Will it work with our existing CCTV?
    Yes. Any IP / RTSP camera at 1080p or above is supported out of the box.
  • How is this different from people-counting beams?
    Beams count crossings. NTRA tracks paths, dwell time, queue formation, and product interaction โ€” all from the same feeds.
  • How does data flow to our BI stack?
    Aggregated metrics push to your BI tools via REST API or webhook on a configurable interval.
Get started

Ready to deploy AI Vision across your retail infrastructure?

Book a walkthrough with the NTRA solutions team.

Ask Ntra AI